Delivery & Returns

 

 ONLINE RETURNS POLICY:

Returns Address:

49 Lower Main Street, Buncrana, Co.Donegal

If you are not completely satisfied with your purchase, simply return the item or items to us in their original unworn condition within 10 working days of receipt. We will issue a full refund excluding delivery charges on receipt. It is your responsibility to ensure that deliveries are returned to us.  

**Please note if your purchase has a fault we have got to be notified within 5 days - Any flaws - faulty item that goes over this period may not be accepted

Items are couriered/ posted to our customers- while every effort will be made to ensure that these items arrive to you in perfect condition-

If you need to cancel your order please call us asap.

grantsshoes@gmail.om or call 074 936 1194, within 1 hour of placing your order, otherwise orders cannot be cancelled once dispatched.

SHIPPING POLICY:

While we endeavour to have your order with you the following working day, delays may occur. We will do our best to keep you updated if this occurs.

Please allow for longer during peak trading times.

 

DELIVERY COSTS TO IRELAND- BRITAIN-EUROPE  AND REST OF WORLD

  • Ireland €9.00
  • Britain €17.50
  • Europe €25.00 
  • Australia €45.00
  • Rest of world €35.00 

Customer is responsible for any import or local taxes due

Please note: Additional shipping charges may apply to items/orders that are heavy and / or bulky where actual shipping costs will exceed the flat rates shown above. We will advise you of this in advance of despatching your order. You will have an option to cancel your order for a full refund if you are not agreeable to the higher shipping costs quoted.

  • 21 days return policy, products being returned must be unworn and in original packaging, no returns on sale shoes.

CLICK & COLLECT IN STORE

You can now choose to shop online & collect in store in the following locations:

HEAD OFFICE LOCATION

49 Lower Main Street, Buncrana, Co.Donegal