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    Delivery & Returns

    Due toCOVID-19 government restrictions and extensive safety measures please be advised thatdeliveries may take longer than usual

    We thank you for your patience and understanding at this time and for your continued support.

    We will continue to monitor the situation and may need to make further changes but we’ll let you know.

    Stay safe over the coming weeks & as always email us at grantsshoes@gmail.com with any urgent queries.

     

    ONLINE RETURNS POLICY:

    Returns Address:

    49 Lower Main Street, Buncrana, Co.Donegal

    If you are not completely satisfied with your purchase, simply return the item or items to us in their original unworn condition within 10 working days of receipt. We will issue a full refund excluding delivery charges on receipt. It is your responsibility to ensure that deliveries are returned to us.  

    **Please note if your purchase has a fault we have got to be notified within 5 days - Any flaws - faulty item that goes over this period may not be accepted

    Items are couriered/ posted to our customers- while every effort will be made to ensure that these items arrive to you in perfect condition-

    If you need to cancel your order please call us asap.

    grantsshoes@gmail.om or call 074 936 1194,within 1 hour of placing your order, otherwise orders cannot be cancelled once dispatched.

    SHIPPING POLICY:

    While we endeavour to have your order with you the following working day, delays may occur. We will do our best to keep you updated if this occurs.

    Please allow for longer during peak trading times.

     

    DELIVERY COSTS TO BRITAIN AND REST OF WORLD

    • Britain and Europe €14.00 delivery charge per shoe box
    • Rest of world €25.00 delivery charge per shoe box.
    • 21 days return policy, products being returned must be unworn and in original packaging, no returns on sale shoes.
    • Delivered to your home or office, whichever suits you

    CLICK & COLLECT IN STORE

    You can now choose to shop online & collect in store in the following locations:

    HEAD OFFICE LOCATION

    49 Lower Main Street, Buncrana, Co.Donegal